Use reviews to increase your conversion rate

What do your customers want: Accurate delivery dates? Great customer service beyond the point of sale? Efficient return policies? Building trust, let alone loyalty, requires more than certificates and awards. For this, there is nothing more effective or efficient than the collection, analysis and publication of authentic customer reviews. Using the eKomi 5-star review system, you can substantially increase your conversion rates through creating trust, which results in higher search traffic and more sales.

Gain more customers with Google™ Product
Integration

If your business is not listed on Google™, you may be missing the opportunity to increase your sales. Our recognition by Google™ as a certified third-party review collection service allows eKomi’s reviews to easily integrate within Google™ product listings. With eKomi's social commerce technology, we do not just capture reviews, we also provide our clients with all of the tools necessary to communicate and spread these across the Web.

Get more visitors with search
engine optimized user generated content

Generating original, high-quality content from satisfied customers using their recommendations and reviews is the goal of any online marketer. eKomi delivers an efficient and proactive review gathering system that is easy to manage and set up. We integrate our APIs directly into Google™ products, helping websites rocket to the top in Google™ rankings.

Increase your transaction volume

With eKomi's varied review and rating display options, businesses can instil trust in current and prospective customers who, in return, are persuaded to spend more thanks to boosted consumer confidence. Studies have shown that customer reviews are more important than pricing when it comes to making a purchasing decision because people trust these more than celebrity endorsements and traditional advertising methods, a fact which will be reflected in an increased transaction volume.

Satisfied customers are the best salespeople

With 250 million users on Twitter and over one billion users on Facebook, isn’t it time to broaden the reach of your business? Viral positive reviews across key social networks can give your business a powerful advantage. More and more companies are starting to see the purchasing power of consumers using social networks. In reaction to this explosive growth, eKomi provides various social recommendation features that project reviews to a vast audience.

Protection against malicious reviews

Can you put a price on the professional reputation of your business? Some internet portals have been specifically developed to allow the publication of unjust negative reviews. In our experience, most negative reviews are fruit of miscommunication or misunderstanding. With eKomi you can easily resolve any dispute through a private customer dialogue, allowing companies the opportunity to address and improve customer satisfaction. More importantly, this process protects companies from negative reviews becoming viral across the Web.