Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

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Real customer reviews

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La passe est très pratique pour simplifier tous les déplacements et le service aux points désignés était très agréable
la rapidez y la eficacia en el servicio
Easy
Excelente experiencia. El JRPASS es muy funcional. La atención al cliente del JRPASS fue excelente.
Para mejora, en entrega, de JRPASS a Mexico, consideren tener un mejor proveedor de servicio de paquetería para entregar el JRPASS en lugares como Mexico ya que el compromiso de las empresas en Japón y Europa es muy diferente al que existe en Mexico y FEDEX Mexico no asume el compromiso de calidad global y se refleja en dar un mal trato e indiferencia al cliente ante pérdida de paquetes valiosos (como ocurrió en mi caso, que en FEDEX perdieron mi paquete con los JRPASS con valor de más de 300 usd), lo que causa que haya una impresión equivocada e innecesaria entre el cliente y la empresa a causa de un tercero (FEDEX Mexico).
Todo lo relacionado directamente a JRPASS fue excelente, felicidades.
alles bestens allein mit dem Trip von Tokyo nach Fukuoka nach beppu und zurück nach Tokyo hat sich der JR Pass schon gelohnt. Aomori und Kyoto waren quasi Bonus 👍😅. der JR Pass lohnt sich halt nur wenn man auch viel fährt.
JR is an extraordinary rail network, we were incredible impressed. Sadly, we were not able to make the most of our tickets as my husband had an unexpected injury and we were limited in how much we could travel. Also, one of our shinkansen trips was suspended because there was a fire trackside, so we caught a rapid service between Kyoto and Osaka instead.
Good customer service. Just not value for money. Wouldn't buy again.
Excelente atención en las oficinas, la puntualidad y servicio de los trenes, el ahorro en tiempo y dinero es muy importante al momento de viajar, realmente el jrp es todo lo que me dijeron y más, lo recomiendo al 100%
It was a fantastic way to travel!! Loved the trains and the service and the communications! I just wished we could have prebooked bc lots of trains were booked when we got there and didn't get the ability to reserve ahead of time so the $ we paid was not worth the trips we took with the pass.
Japan Rail is always a good experience

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